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About Us

About Multiple Special Steel

MULTIPLE is an ISO 9001:2015 company - WE STAND FOR QUALITY AND PROMISE.
Multiple is a 50+ year old trading firm specialized in all grades of Tool and Die steel (both imported & indigenous). Multiple Special Steel is a one stop Solution to all your Tool & Die Steel requirements. We now also offer special Aluminum Grades and Berillium & Copper as well. Multiple sells specially for you!

Our Vision

To be a leading and professionally managed Service Centre for Steel & Aluminium in India committed to meet all types of customers’ requirements and excel in, quality, service and safety expectations.

Our Mission

  • To stock comprehensive range of Alloy steel and aluminium from our Principals complying with best of business ethics and to rise with a compelling value proposition for customers and self.
  • To increase the share of market segments from India - a fastest growing economy, as a responsible and a trusted corporate organisation that is driven by talent and commitment.

Our Ambition

  • To develop a culture driven by customer satisfaction through our products and services.
  • To be the benchmark of customer satisfaction by being best in class.
  • To serve our customers with delight through efficiency and effectiveness.
  • To grow faster than the markets with a result orientation.
  • To be unique in our approach to our stakeholder by providing them opportunities for enhancement.

Our Quality Policy

  • To supply goods and render services which will fulfil our customers’ present and anticipated needs.
  • To pursue a continual improvement plan in the operation of our Quality Management Systems, Processes, Products and Services.
  • To continually train and empower our workforce, vendors and sub‐suppliers to deliver the highest order of customer satisfaction.
  • To drive our processes, products and services for maximizing sustainability for health, safety and environment for all stakeholders.

Our Values

In MSSPL we cherish our values. Our ethical business approach helps us to judge the good and bad amongst business and behavioural alternatives available to achieve loyalty, confidence and satisfaction of customer and employee wellness and create self-image & market reputation.

Integrity

We will conduct our business in a truthful manner and demonstrate wholeness of our character by being consistent in thoughts, words and actions to build a good will with a conscience.

Keep Service Before Profit

We will follow the principle of "service first and profit next." The customer is the most important part of business. All business activities are done for meeting his needs and for increasing his satisfaction. We want to make profits by providing services to the customers and not by exploiting them.

Healthy Competition

We will maintain a healthy & competitive atmosphere in the market which offers certain benefits to the customers. We will avoid unfair competitions.

Fairness

We will treat everyone with respect and adhere to the Golden Rule, ‘Treat others the way we would like to be treated’.

Wellness

We will give fair and impartial treatment to employees.

Avoiding Injustice & Discrimination

We will avoid discrimination among employees based on gender, race, religion, language, nationality etc.

Legally Compliant

We will comply with all laws of the land.

Resilient

We will introspect; act wisely, to take corrective actions based on the feedback we receive.

Accomplishment

We will encourage & appreciate employees who accomplish the impossible.

Prosperity

We will share success with our employees.

Our Characteristics

WE want MSSPL to be identified and known for:
Teamwork

Quality and Timely Delivery

We will perceive quality from the eyes of the customer and go beyond to meet the standards we comply with. We will stretch to perform in a time frame to meet customer requirements.
Cost Sensitive

Cost Sensitive

We will be sensitive to cost and take ownership of cost of time.
Teamwork

Teamwork

We will look at issues objectively. We will de-link issues from individuals and focus on the common goal.
Safety, Healthy and Environment

Safety, Health and Environment

We will provide the required Safety, Healthy atmosphere and Environment as per established business practices.